>Does this help? The video also shows where the default config files are.

It did. I avoided the setup option because I could not do the first two items. I realize in hindsight that part was done for me.

>Are you connected to the internet?

I should be. The device is connected via an ethernet cable to a hub which all my consoles are connected to (and they all have an internet connection). It also is being given an IP address from my router, which I’m able to connect to with an FTP client….

I haven’t messed with the network settings in any way… The only thing I can think is perhaps it’s not getting a valid name server…